Customer Relations

Our Customer Relations Department is open Mon - Fri (7am-11am).

              Schedule & routes information can be found on our website or on our Free NY Waterway APP.

If you have any questions or need further information, please call or e-mail and someone will get back to you as soon as possible.

Click Here for Current Service

If you have a question about your commute to work or taking a trip to New York to see a Broadway show or our FREE buses or just directions on how to get somewhere you came to the right place. Let us help you unlock the city so you can better enjoy your experience. We are standing by ready to assist you!


   Mon-Fri:  (7:00am - 11:00am)    

Our Customer Relations email:

Contacts:  800-53-FERRY or 800-533-3779



Our Mailing Address:

NY Waterway
4800 Avenue at Port Imperial Blvd
Weehawken, NJ 07086
Attn: Customer Relations 
Join the Discussion Online on Your Favorite Social Media Platform!



     Our EMAIL Address: