Customer Relations


Due to the present public health emergency, our Customer Relations Department  is closed.

              Schedule & routes information can be found on our website nywaterway.com or on our Free NY Waterway APP.

If you have any questions or need further information, please or e-mail wecare@nywateraway.com and someone will get back to you as soon as possible.

Click Here for Current Service Advisory



If you have a question about your commute to work or taking a trip to New York to see a Broadway show or our FREE buses or just directions on how to get somewhere you came to the right place. Let us help you unlock the city so you can better enjoy your experience. We are standing by ready to assist you!


CUSTOMER RELATIONS HOURS OF OPERATION:

   Mon-Thur:  (9:00am - 5:00pm)    

Our Customer Relations email:  wecare@nywaterway.com

Contacts:  800-53-FERRY or 800-533-3779

 


Our Mailing Address:

NY Waterway
4800 Avenue at Port Imperial Blvd
Weehawken, NJ 07086
Attn: Customer Relations 
Join the Discussion Online on Your Favorite Social Media Platform!

    

   

     Our EMAIL Address:  WeCare@nywaterway.com