Customer Relations

If you have a question about your commute to work or taking a trip to New York to see a Broadway show or our FREE buses or just directions on how to get somewhere you came to the right place. Let us help you unlock the city so you can better enjoy your experience. We are standing by ready to assist you!


   Mon-Fri:  (7:00am - 7:00pm)    
Sat-Sun:  (8:00am - 1:00pm)

Our Customer Relations email:

Contacts:  800-53-FERRY or 800-533-3779


Our Mailing Address:

NY Waterway
4800 Avenue at Port Imperial Blvd
Weehawken, NJ 07086
Attn: Customer Relations 
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     Our EMAIL Address: