Customer Relations

Due to the present public health emergency, our Customer Relations Department is working Mon - Fri (7am-11am).

Schedule & routes information can be found on our website nywaterway.com or on our Free NY Waterway APP.

If you have any questions or need further information, please call or e-mail wecare@nywaterway.com and someone will get back to you as soon as possible.

Click Here for Current Service

If you have a question about your commute to work or taking a trip to New York to see a Broadway show or our FREE buses or just directions on how to get somewhere you came to the right place. Let us help you unlock the city so you can better enjoy your experience. We are standing by ready to assist you!

CUSTOMER RELATIONS HOURS OF OPERATION:

Mon-Fri: (7:00am - 11:00am)

Our Customer Relations email: wecare@nywaterway.com

Contacts: 800-53-FERRY or 800-533-3779

Our Mailing Address:

NY Waterway

4800 Avenue at Port Imperial Blvd

Weehawken, NJ 07086

Attn: Customer Relations

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Our EMAIL Address: WeCare@nywaterway.com