Customer Relations

Our Customer Relations Department is open Mon - Fri (7am-11am).

              Schedules, routes and pricing information can be found on our website at nywaterway.com or on our Free NY Waterway APP (see links at bottom of page).

If you have any questions or need further information, please call us at 800-533-3779 or e-mail us at wecare@nywaterway.com and someone will get back to you as soon as possible.

Click Here for Current Ferry & Bus Service

If you have a question about your commute to work or taking a trip to New York to see a Broadway show or our FREE buses or just directions on how to get somewhere you came to the right place. Let us help you unlock the city so you can better enjoy your experience. We are standing by ready to assist you!

Review Our Customer Policies (ticketing, bikes, dogs, etc)  or Send Us An Email, sign up for alerts or promotions by clicking one of the buttons below

Our Mailing Address:

    

     Our EMAIL Address:  WeCare@nywaterway.com